Technology

PC Support Technician

Gain expert knowledge on network configuration and be part of the fast-paced technology industry.

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    Area of Interest is required
    In-Class: Instructor-led classes held in-person at one or more of our 8 campuses.
    Hybrid: Instructor-led classes on a set schedule held remotely on video over the Internet, with some courses delivered in-person at one of our 8 campuses.
    Remote: Instructor-led classes on a set schedule, held remotely live on video over the Internet.
    Online: Flexible schedule with a set weekly pace and the support of facilitators when you need it; delivered over the Internet.
    Preferred Method of Learning is required
    Campus is required
    Consent is required

    Type

    Diploma

    Duration

    13 Weeks

    Internship

    N/A

    Program Outline

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    About The Program

    Students enrolled in the PC Support Technician program will receive training on computer hardware and the Microsoft Windows family of operating systems. 

    Career Opportunities

    As a PC Support Technician graduate, you will qualify for positions such as: Desk Support Technician, Hardware Installation Technician, Help Desk Technician, Software Installation Technician, and User Support Technician. 

    *Note that some career and education options may require advanced degrees and further training or experience.

    Employers Who Have Hired triOS Grads

    • Sentex Communications
    • Hydro One
    • ING Direct
    • Geek Squad
    • KPMG
    • Province of Ontario
    • Acer America Corporation

    Salary

    100 %

    Employment Rate*

    $ 30

    Average Wage/HR**

    $ 50

    High Wage/HR**

    *Employment Rate based on 2019 contactable triOS graduates employed in a related field.

    Source: workingincanada.gc.ca

    NOC Code: 2282 - **Wage data rounded down to the nearest dollar. Local (or regional) income may vary. Last updated in May, 2021

    Program Details

    Do you want to gain knowledge and expertise in computer-related technologies? Are you looking to gain hands-on experience in the field through education so you can secure a job in the field after graduation? If so, then the PC Support Technician diploma program is just what you need to kickstart your new career in the technology industry. 

    Learn how to automate Windows tasks using Powershell scripts and receive PC support training to grasp all the concepts needed to succeed in a role as a PC Support Technician.

    Students enrolled in this program will receive:

    • Certification exam vouchers, available for an extra fee.
    • Software subscriptions for Microsoft Office, Microsoft Azure, Windows included in the tuition fee.

    Students who successfully complete this program will be eligible to write certification exams leading to the following designation:

    • CompTIA A+

    Students have the option to purchase certification exam vouchers to write the certifications they wish to pursue.

    Course Listings
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    Icon-Quiz-Small Created with Sketch. Introduction to Accounting (using Sage 50)
    In this course students will be introduced to accounting concepts and procedures. Students will learn about debits and credits and how to analyze and record business transactions. In addition, students will look at banking procedures, cash control as well as payroll concepts and procedures, including employee taxes. They will also gain an understanding of the employer’s tax responsibilities. In this course, students learn how to set up and interact with the different ledgers in Sage 50 to support small business activities. In addition, students will perform General Ledger, Accounts Payable, Accounts Receivable and Payroll transactions.
    Icon-Quiz-Small Created with Sketch. Intermediate Accounting (using QuickBooks)
    This course completes the accounting cycle and furthers the student’s knowledge of accounting procedures in payroll, pay cash and bank reconciliations. Central to this course is the merchandising firm and its accounting cycle, central to this is appropriate valuation of inventory and cost of goods sold calculations. This material will be presented manually are working on paper and using computerized accounting system of QuickBooks.
    Icon-Quiz-Small Created with Sketch. Career Management
    Our Career Management program introduces students to the strategies and components of an effective job search, including self-marketing and awareness, skills inventory, job search tools and the job market. The Career Management course is delivered by our on-campus Career Services Team who are there throughout the job search to assist and mentor students towards achieving their ultimate goal of employment in their field of study. Our Team of Career Services Professionals maintain relationships in their communities with key employers and organizations that recognize the value triOS graduates have to offer. The skills learned throughout Career Management at triOS will continue to serve students in their job search as they navigate their new careers.
    Admission Requirements
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    – High school graduation diploma, or Mature Student Status (for more information please refer to the Program Outline at the top of this page or speak to your Education Consultant)

    Career Quiz

    Take a quick and easy quiz to find out more about yourself, your goals, and identify your strengths and social style. This quiz gives you suggestions for what career areas you might consider based on your likes and preferences. Give it a try now!

    Success Stories

    I had a wonderful and rewarding learning experience through my course here. The staff were helpful and guided me all along the way through my internship and career guidance.

    Lavanya C.

    Graduated 2019