Supply Chain

Supply Chain & Operations Management

Upgrade your supply chain expertise with sought-after managerial skills to further your career growth.

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    Area of Interest is required
    In-Class: Instructor-led classes held in-person at one or more of our 8 campuses.
    Hybrid: Instructor-led classes on a set schedule held remotely on video over the Internet, with some courses delivered in-person at one of our 8 campuses.
    Remote: Instructor-led classes on a set schedule, held remotely live on video over the Internet.
    Online: Flexible schedule with a set weekly pace and the support of facilitators when you need it; delivered over the Internet.
    Preferred Method of Learning is required
    Campus is required
    Consent is required




    49 to 61 Weeks


    12 Weeks

    Program Outline

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    About The Program

    Learn the key supply chain and management concepts you need to succeed in this industry. Then fortify your skills with a 12-week internship to attain real-world experience.

    Career Opportunities

    As a Supply Chain & Operations Management graduate, you will qualify for a number of positions such as:

    • Purchasing Agent
    • Contract Management Officer
    • Material Estimator
    • Material Management Officer
    • Inventory Planner
    • Scheduling Clerk
    • Energy Asset Surface Land Analyst
    • Inventory Analyst


    Employers Who Have Hired triOS Grads

    • UPS Supply Chain Solutions
    • Maple Leaf Foods Inc.
    • Canadian Tire Corporation
    • QRC Logistics
    • Ford Motor Company
    • Pepsi Co.
    • Laidlaw


    88 %

    Employment Rate*

    $ 26

    Average Wage/HR**

    $ 38

    High Wage/HR**

    *Employment Rate based on 2019 contactable triOS graduates employed in a related field.


    NOC Code: 1523, 1524, 1225 - **Wage data based on NOC Code 1523 and rounded down to the nearest dollar. Average wage doesn't reflect the starting salary but represents the middle value between lowest to highest wages. Local (or regional) income may vary. Last updated in November 2021.

    Program Details

    Do you take pride in your numeracy, computer, and analytical skills? Are you a team player? If so, then a career in Supply Chain & Operations Management may be perfect for you.

    triOS College’s Supply Chain & Operations Management diploma program can equip you with the knowledge and expertise you need to succeed in such a demanding industry. Gain a deeper understanding of how products are conceptualized, designed, manufactured, and shipped to customers.

    With this Supply Chain & Operations Management program, you will cover key supply chain, project management, and people management topics such as:

    • Six Sigma
    • International Organization for Standardization (ISO)
    • Total Quality Management
    • ABC Analysis
    • Risk and Risk Management
    • Data Analysis

    On top of these, you will also take the following courses to prepare yourself for managerial responsibilities:

    • Integrated Enterprise Resource Planning
    • Business Project Management
    • Foundational Competencies for Managers
    • Advanced Excel and Analytics

    You can complete this program in 49 weeks. Choose for the 61-week option to gain hands-on experience through a 12-week internship.

    Students who complete this program will receive:

    • Registered and approved diploma
    • Advanced standing in the Certified Supply Chain Management Professional (CSCMP) Designation Program
    • Supply Chain Canada Ontario Institute Membership
    • Certificate in International Freight Forwarding
    • Certificate of Recognition in Introductory Dispatch and Operations Software
    • Job search assistance

    If you want to check out triOS College’s Supply Chain & Logistics program, click here.

    Course Listings
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    Icon-Quiz-Small Created with Sketch. Advanced Excel and Analytics
    Data analytics is the process of capturing, analyzing, integrating and interpreting high-quality, real-time data that fuels process optimization and predictive analytics with the aid of a main data engine and peripheral systems/tools. As the use of data analytics technologies and techniques become more widely used to enable organizations to make more-informed business decisions leading to increased revenues, improved operational efficiency, optimized marketing campaigns and customer service efforts, it is important for supply chain professionals develop analytic skills. The course is aimed to analyze a variety of advanced features of Excel, including complex functions, what-if analysis, pivot tables and macros, with specific examples and exercises for the purpose of data analytics.
    Icon-Quiz-Small Created with Sketch. Business Communication
    This course is designed to give students a basic understanding of communication skills in the business environments. Focus will be placed on both written and spoken communications. Students will review the basic writing process with emphasis on the mechanics of writing. They will also learn the importance of effective spoken communication, deliver an oral presentation, and participate in a mock meeting.
    Icon-Quiz-Small Created with Sketch. Microsoft Outlook
    This Microsoft Outlook course is created for students to build and validate the skills businesses need to succeed in today's information economy. It also provides students with the skills and knowledge they need to use to effectively manage e-mails, contacts, calendars, and tasks. Outlook has become the corporate standard electronic personal organizer. These are the foundational skills needed to communicate using Outlook in a variety of positions within and organization. This course is computer intensive and demands basic computer proficiency and a basic understanding of e-mail software. Students are expected to make arrangements to meet proficiency needs.
    Icon-Quiz-Small Created with Sketch. Microsoft PowerPoint
    This course is designed for students who are interested in learning the fundamentals needed to create and modify basic presentations by using Microsoft PowerPoint. Students will explore the PowerPoint environment and create a presentation, will format text on slides to enhance clarity, enhance the visual appeal, add graphical objects to a presentation and modify them, and finalize a presentation to deliver it.
    Icon-Quiz-Small Created with Sketch. The Business of Buying, Selling and Negotiating
    In this course, students will explore the importance of developing interpersonal skills used to negotiate effectively as a buyer or a seller. Students will learn techniques, model skill sets and articulate terminology used when buying or selling in business to business (B2B), or business to consumer (B2C), interactions.  
    Icon-Quiz-Small Created with Sketch. Career Planning & Preparation - Level 1
    This module introduces tools for planning and preparing for a successful job search, so that students can maintain a career-focused approach throughout their education program. Students will learn how to research opportunities and network for industry contacts, and use appropriate etiquette when communicating with prospective employers. Students will identify their personal skills, values and preferences for the workplace, begin preparation of a professional resume, cover letter, thank you note and references. Class discussions on various self-management topics introduced in Student Success Strategies will round out this module, which is a pre-requisite for Career Planning and Preparation – Level 2.
    Icon-Quiz-Small Created with Sketch. Career Planning & Preparation - Level 2
    This module continues to build on the concepts and skills introduced in Career Planning and Preparation - Level I. Students will learn how to conduct an effective job search and identify various methods of applying for work with today’s technology. Students will create a personal list of “Top Employers” and target current industry opportunities, while finalizing their professional resume, portfolio and career correspondence. Students will learn to identify the different types and forms of interviews, practice responding to typical questions, and practice follow-up, evaluation and negotiation techniques they can use to ensure success. Self-management topics from Career Planning and Preparation - Level I will be reviewed, with a focus towards on-the-job success in both learner placements and post-graduate employment.
    Icon-Quiz-Small Created with Sketch. Digital Literacy for Professionals
    This course introduces students to the fundamental concepts and principles of learning and working in a digital environment. This course will cover the following elements: using devices and handling information, creating and editing information, communicating and collaborating, and being safe and responsible online.
    Icon-Quiz-Small Created with Sketch. Microsoft Excel
    The main objective of this course is to introduce you to the basic commands, functions and capabilities of Microsoft Office Excel. It is designed for computer users who are new to spreadsheets, or who only plan to use Excel occasionally. This course will provide you with the skills to create Workbooks using: "what if" analysis; utilize multiple sheets and learn the basic concepts of Formulas and Functions.
    Icon-Quiz-Small Created with Sketch. Foundational Competencies for Managers
    This course explores the various foundational competencies that supply chain professionals should have when seeking a career in supply chain management. Together with an understanding of the general functions of management, we explore specific aspects of management planning, organizing, leading, and control. Using these elements together, students will become a more efficient, effective, and successful employee. The aim is to provide the student the tools to become better aligned with the organization and to attain company goals as a valuable resource, with aspirations of becoming a future manager.
    Icon-Quiz-Small Created with Sketch. Essentials of Freight Forwarding
    This course builds on the knowledge acquired in the International Transportation and Trade course. A combined theory and hands-on environment will introduce students to the requirements for various international payments, export packaging and warehousing, commercial documentation, transportation insurance, cargo security and dangerous goods, as well as alternative methods of transportation. They will also learn about cost and quoting.
    Icon-Quiz-Small Created with Sketch. Inventory Control & Materials Management
    This course provides students with a broad introduction to the basics of materials management, manufacturing planning and control systems, inventory control, physical distribution and relationships with other operational functions within the supply chain.
    Icon-Quiz-Small Created with Sketch. Integrated Enterprise Resource Planning
    This course provides students with the knowledge on how strategic investments in modern supply chain management (SCM) systems such as enterprise resource planning (ERP) and cloud-native environments can help companies manage the flow of goods, data, and finances related to a product or service. Students will be capable of gleaning new insights, collaborating more effectively, and adapting quickly to changing market conditions. Becoming data-driven enables company executives and supply chain professionals to implement lean operations, manage direct and indirect material stocks more effectively, and understand business impact across functions—from warehousing to engineering to sales and customer service. Students will examine how ERP can help organizations create an agile, responsive supply chain.
    Icon-Quiz-Small Created with Sketch. Introduction to Canadian Business in the Global Marketplace
    This course provides students with an overview of Canadian business practices and how Canadian businesses relate to the global marketplace. Students will learn about the business and management structure of businesses. They will also explore human resources management and the finance functions of a business. Students will also analyze the effects of globalization on the Canadian business sector.
    Icon-Quiz-Small Created with Sketch. Customs Issues & Procedures
    This course will provide all students with a detailed overview of how the importation and exportation of goods are administered in Canada. Basic practices for successfully understanding of key legislation and regulatory compliance, plus preparing various trade documentation, will be of key focus. Students will be introduced to the various careers in the customs field and the importance and benefits of the Canadian Society of Customs Brokers (CSCB).
    Icon-Quiz-Small Created with Sketch. Introduction to Logistics and Transportation
    This course introduces students to Supply Chain, Logistics and Transportation. Topics include a general overview of the career paths available, networking/professional training opportunities, and how the changing global environment impacts the forward and reverse flows of goods and services. Students will also learn about the significance of 3rd party logistics, incoterms and the impact of information across the supply chain. Students will also develop an understanding of the importance of supply chain management software.
    Icon-Quiz-Small Created with Sketch. Negotiations & Supplier Management
    This course will provide all students with a broad introduction as to how a supply chain professional uses negotiation and contracting practices to create new value that enhances the company’s competitiveness. The combined theory and practical lab environment will introduce students to managing contracts in a global environment, discussion of the roles and responsibilities of purchasing managers, reviewing the features of the Uniform Commercial Code (UCC), and how consumer protection legislation may impact both businesses and the consumer.
    Icon-Quiz-Small Created with Sketch. Introduction to Operations Management
    This course will provide all students with a broad introduction to the field of operations in a realistic, practical manner. Operations Management (OM) includes a blend of topics from accounting, industrial engineering, management, and statistics. The combined theory and practical lab environment will introduce students to how OM relates to the efficient production of goods and services.
    Icon-Quiz-Small Created with Sketch. Introduction to Purchasing
    This course provides students with an insight into the demands placed on purchasing and supply chain managers by business stakeholders. Students will develop an in-depth understanding of the impact of purchasing and supply chain management on the competitive success and profitability of modern organizations, in addition to understanding the influence of purchasing on other major functional activities.
    Icon-Quiz-Small Created with Sketch. Business Project Management
    It covers concepts and skills that are used by managers to propose, plan, secure resources, budget, and lead project teams to successful completion of their projects. This course should prove useful to students and prospective project managers in helping them understand why organizations have developed a formal project management process to gain a competitive advantage. Students will be able to deal with typical problems that arise in the course of a project, to understand the role of projects in the missions of their organizations, to help explain the data needed for project implementation as well as the operations of inherited or purchased software. Students will learn to define scope, analyze tasks and risks, build teams and develop a project plan based upon the phases and knowledge areas according to standard project management principles. Students will be introduced to Microsoft Project as an effective software tool for practical project management and tracking project progression using timelines and Gantt charts for presentation of data.
    Icon-Quiz-Small Created with Sketch. Professional Purchasing
    This course will reinforce some of the principles of the purchasing process recently learned in the Introduction to Purchasing module. Students will develop an in-depth understanding of supply management and commodity strategy, supplier qualification, selection and management, and strategic cost management. Students will also learn why performance metrics are critical to purchasing performance, in addition to recognizing the future direction of purchasing and supply management.
    Icon-Quiz-Small Created with Sketch. Security, Compliance & Loss Prevention
    This course will provide students with knowledge of supply chain security, navigating the compliance landscape, and recognizing how to prevent against loss and damage due to these threats against the supply chain. Specific emphasis is placed on the provisions of the Canada Border Agency’s Partners-in-Protection (PIP) program for Canadian importers and their internal trade partners. This course will also focus on other internal programs used to secure the supply chain.
    Icon-Quiz-Small Created with Sketch. Student Success Strategies
    This course stresses the importance of developing non-technical skills to enhance personal, academic and career success. This includes understanding learning styles and honing practical study skills, such as memory, reading, note- and test-taking techniques. Personal exercises will focus on teamwork, decision making and problem solving skills, setting goals and maintaining a positive attitude techniques for managing change, stress and conflict will also be explored.
    Icon-Quiz-Small Created with Sketch. International Transportation and Trade
    This course is one of two that are part of a professional standards association program (Canadian International Freight Forwarders Association) which provides students with a broad introduction to the basics and principles of freight forwarding. A combined theory and hands-on environment allows students to gain a deeper understanding of the role of the freight forwarder, transportation geography, various modes of transportation, and how terms of trade are used between buyer and seller in a contract of sale of goods. All workbook exercises and exams are online. For more detail see “Online Content” section.
    Icon-Quiz-Small Created with Sketch. Microsoft Word
    This Microsoft Word course is created for students to build and validate the skills businesses need to succeed in today's information economy. It also provides students with the skills and knowledge they need to use Microsoft Word effectively in all aspects of their personal and professional lives. Word is the world's most popular word processing software. Learning how to create, edit, format and print documents, enhance work with formatting, use bullets and numbering, add simple borders, tables, headers/footers, organizing data columns, and styles, are the foundational skills needed in preform in many positions. This course is computer intensive and demands basic computer proficiency and a basic understanding of word processing software. The course combines lecture/demonstration by an instructor with readings, trainings, projects, and a final exam for students to work on in a simulation-based environment. Students are expected to ensure they meet proficiency requirements for working in this environment.
    Admission Requirements
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    – High school graduation diploma or Mature Student Status (with a minimum score of 18 on the Wonderlic Test)
    – Passing score of 60% on triOS College’s Business, Legal & Healthcare Entrance Exam

    Career Quiz

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