Supply Chain
Supply Chain & Operations Management
Upgrade your supply chain expertise with sought-after managerial skills to further your career growth. Upon completing this supply chain management diploma program, you will receive industry certifications to improve your professional credentials.
About Our Supply Chain & Operations Management Program
In as short as 49 weeks, you will learn the key supply chain and management concepts you need to succeed in this industry. Afterwards, you can opt to further fortify your skills with a 12-week internship to attain real-world experience. With our small class sizes, you will get more attention and focused guidance from our topnotch instructors.
This program is offered online through live, instructor-led sessions that combine the flexibility of online learning with real-time interaction and support from experienced instructors.
Career Opportunities
After completing our Supply Chain and Operations Management courses, you will qualify for a number of positions such as:
- Purchasing Agent
- Contract Management Officer
- Material Estimator
- Material Management Officer
- Inventory Planner
- Scheduling Clerk
- Energy Asset Surface Land Analyst
- Inventory Analyst
Employers Who Have Hired Our Supply Chain & Operations Management Program Grads
- UPS Supply Chain Solutions
- Maple Leaf Foods Inc.
- Canadian Tire Corporation
- QRC Logistics
- Ford Motor Company
- Pepsi Co.
- Laidlaw
Salary
93
%
Employment Rate*
$
32
Average Wage/HR**
$
43
High Wage/HR**
*Employment Rate based on 2022 contactable triOS graduates employed in a related field within 12 months.
Source: workingincanada.gc.ca
NOC Code: 1523/14402, 1524/14403, 1225/12102 - **Wage data based on NOC Code 1523 and rounded down to the nearest dollar. Average wage doesn't reflect the starting salary but represents the middle value between lowest to highest wages. Local (or regional) income may vary. Last updated in Jan 2024.
Program Details
Do you take pride in your numeracy, computer, and analytical skills? Are you a team player? If so, then a career in Supply Chain & Operations Management may be perfect for you.
triOS College’s Supply Chain & Operations Management diploma program can equip you with the knowledge and expertise you need to succeed in such a demanding industry. Gain a deeper understanding of how products are conceptualized, designed, manufactured, and shipped to customers. You can also access to campus support available at several locations, including Toronto, London, Mississauga, Brampton, Kitchener, Hamilton, Ottawa, and Windsor.
With this Supply Chain & Operations Management program, you will cover key supply chain, project management, and people management topics such as:
- Six Sigma
- International Organization for Standardization (ISO)
- Total Quality Management
- ABC Analysis
- Risk and Risk Management
- Data Analysis
On top of these, you will also take the following courses to prepare yourself for managerial responsibilities:
- Integrated Enterprise Resource Planning
- Business Project Management
- Foundational Competencies for Managers
- Advanced Excel and Analytics
You can complete this program in 49 weeks. Choose for the 61-week option to gain hands-on experience through a 12-week internship.
Students who complete this supply chain management diploma program will receive:
- Registered and approved diploma
- Advanced standing in the Certified Supply Chain Management Professional (CSCMP) Designation Program
- Certificate in International Freight Forwarding
- Certificate of Recognition in Introductory Dispatch and Operations Software
- Microsoft Project license
- Oracle Academy NetSuite Enterprise Resource Planning software
- Job search assistance
You can also check out triOS College’s Supply Chain & Logistics program and Supply Chain online program.
Course Listings
Advanced Excel and Analytics
Data analytics is the process of capturing, analyzing, integrating and interpreting high-quality, real-time data that fuels process optimization and predictive analytics with the aid of a main data engine and peripheral systems/tools. As the use of data analytics technologies and techniques become more widely used to enable organizations to make more-informed business decisions leading to increased revenues, improved operational efficiency, optimized marketing campaigns and customer service efforts, it is important for supply chain professionals develop analytic skills. The course is aimed to analyze a variety of advanced features of Excel, including complex functions, what-if analysis, pivot tables and macros, with specific examples and exercises for the purpose of data analytics.
Business Communication
This course is designed to give students a basic understanding of communication skills in the business environments. Focus will be placed on both written and spoken communications. Students will review the basic writing process with emphasis on the mechanics of writing. They will also learn the importance of effective spoken communication, deliver an oral presentation, and participate in a mock meeting.
Microsoft Outlook
This Microsoft Outlook course is created for students to build and validate the skills businesses need to succeed in today's information economy. It also provides students with the skills and knowledge they need to use to effectively manage e-mails, contacts, calendars, and tasks. Outlook has become the corporate standard electronic personal organizer. These are the foundational skills needed to communicate using Outlook in a variety of positions within and organization. This course is computer intensive and demands basic computer proficiency and a basic understanding of e-mail software. Students are expected to make arrangements to meet proficiency needs.
Microsoft PowerPoint
This course is designed for students who are interested in learning the fundamentals needed to create and modify basic presentations by using Microsoft PowerPoint. Students will explore the PowerPoint environment and create a presentation, will format text on slides to enhance clarity, enhance the visual appeal, add graphical objects to a presentation and modify them, and finalize a presentation to deliver it.
The Business of Buying, Selling and Negotiating
In this course, students will explore the importance of developing interpersonal skills used to negotiate effectively as a buyer or a seller. Students will learn techniques, model skill sets and articulate terminology used when buying or selling in business to business (B2B), or business to consumer (B2C), interactions.
Career Planning and Preparation - Level 1
This course will introduce you to and provide practice in using the tools required for a successful job search. The concepts covered in this course will help you maintain a career-focused approach throughout your studies so that you are better prepared to conduct a job search after graduating. Specifically, you will learn how to identify your soft and hard skills and how to articulate your abilities in a clear and concise Elevator Pitch that will appeal to employers and resonate with industry contacts. You will learn about the job search resources available to you including using career websites, creating LinkedIn profiles, accessing the “hidden” job market, and networking. You will examine sample résumés and cover letters and begin the process of creating your own professional résumés and cover letters that align with current conventions for content, organization, and formatting. You will also learn about the role of references, thank you letters, workplace philosophies, and strategies for success including maintaining a professional image and using proper etiquette when communicating with potential employers and industry contacts.
Career Planning and Preparation – Level 2
This course builds on concepts and skills introduced in the Career Planning and Preparation Level 1 course. In this subsequent course, you will update and refine your résumé and LinkedIn Profile. You will continue writing cover letters and learn the value of customizing cover letters to specific job postings. You will have the opportunity to apply this knowledge as you conduct a job search and write a cover letter tailored to an ideal job post. Through research, you will create a list of top employers and target current industry opportunities. You will learn about current methods for applying to job postings using technology. You will also gain an understanding of the job interview process, typical interview questions and possible responses, and expectations of both the interviewer and interviewee. In addition, you will engage in practical application of the interview process through role-play. Topics such as negotiating salary, self-management, and on-the-job success for placements and post-graduate employment will be also covered.
Digital Literacy for Professionals
This course introduces students to the fundamental concepts and principles of learning and working in a digital environment. This course will cover the following elements: using devices and handling information, creating and editing information, communicating and collaborating, and being safe and responsible online.
Microsoft Excel
This Microsoft Office Excel course is created for students to build and validate the skills needed to succeed in today's economy. It also provides students with the skills and knowledge they need to use Microsoft Office Excel effectively in all aspects of their personal and professional lives. Excel is the world's most popular spreadsheet software. Whether you are managing a household or running a small business, Excel will help you develop useful techniques to help business processes. This course is computer intensive and demands basic computer proficiency and a basic understanding of spreadsheet software. Students are expected to make arrangements to meet proficiency needs as necessary.
Foundational Competencies for Managers
This course explores the various foundational competencies that supply chain professionals should have when seeking a career in supply chain management. Together with an understanding of the general functions of management, we explore specific aspects of management planning, organizing, leading, and control. Using these elements together, students will become a more efficient, effective, and successful employee. The aim is to provide the student the tools to become better aligned with the organization and to attain company goals as a valuable resource, with aspirations of becoming a future manager.
Essentials of Freight Forwarding
This course builds on the knowledge acquired in the International Transportation and Trade course. A combined theory and hands-on environment will introduce students to the requirements for various international payments, export packaging and warehousing, commercial documentation, transportation insurance, cargo security and dangerous goods, as well as alternative methods of transportation. They will also learn about cost and quoting.
Inventory Control & Materials Management
This course provides students with a broad introduction to the basics of materials management, manufacturing planning and control systems, inventory control, physical distribution and relationships with other operational functions within the supply chain.
Introduction to Canadian Business in the Global Marketplace
This course provides students with an overview of Canadian business practices and how Canadian businesses relate to the global marketplace. Students will learn about the business and management structure of businesses. They will also explore human resources management and the finance functions of a business. Students will also analyze the effects of globalization on the Canadian business sector.
Customs Issues & Procedures
This course will provide all students with a detailed overview of how the importation and exportation of goods are administered in Canada. Basic practices for successfully understanding of key legislation and regulatory compliance, plus preparing various trade documentation, will be of key focus.
Students will be introduced to the various careers in the customs field and the importance and benefits of the Canadian Society of Customs Brokers (CSCB).
Integrated Enterprise Resource Planning
This course provides students with the knowledge on how strategic investments in modern supply chain management (SCM) systems such as enterprise resource planning (ERP) and cloud-native environments can help companies manage the flow of goods, data, and finances related to a product or service. Students will be capable of gleaning new insights, collaborating more effectively, and adapting quickly to changing market conditions. Becoming data-driven enables company executives and supply chain professionals to implement lean operations, manage direct and indirect material stocks more effectively, and understand business impact across functions—from warehousing to engineering to sales and customer service. Students will examine how ERP can help organizations create an agile, responsive supply chain.
Introduction to Logistics and Transportation
This course introduces students to Supply Chain, Logistics and Transportation. Topics include a general overview of the career paths available, networking/professional training opportunities, and how the changing global environment impacts the forward and reverse flows of goods and services. Students will also learn about the significance of 3rd party logistics, incoterms and the impact of information across the supply chain. Students will also develop an understanding of the importance of supply chain management software.
Negotiations & Supplier Management
This course will provide all students with a broad introduction as to how a supply chain professional uses negotiation and contracting practices to create new value that enhances the company’s competitiveness. The combined theory and practical lab environment will introduce students to managing contracts in a global environment, discussion of the roles and responsibilities of purchasing managers, reviewing the features of the Uniform Commercial Code (UCC), and how consumer protection legislation may impact both businesses and the consumer.
Introduction to Operations Management
This course will provide all students with a broad introduction to the field of operations in a realistic, practical manner. Operations Management (OM) includes a blend of topics from accounting, industrial engineering, management, and statistics. The combined theory and practical lab environment will introduce students to how OM relates to the efficient production of goods and services.
Introduction to Purchasing
This course provides students with an insight into the demands placed on purchasing and supply chain managers by business stakeholders. Students will develop an in-depth understanding of the impact of purchasing and supply chain management on the competitive success and profitability of modern organizations, in addition to understanding the influence of purchasing on other major functional activities.
Business Project Management
It covers concepts and skills that are used by managers to propose, plan, secure resources, budget, and lead project teams to successful completion of their projects. This course should prove useful to students and prospective project managers in helping them understand why organizations have developed a formal project management process to gain a competitive advantage.
Students will be able to deal with typical problems that arise in the course of a project, to understand the role of projects in the missions of their organizations, to help explain the data needed for project implementation as well as the operations of inherited or purchased software. Students will learn to define scope, analyze tasks and risks, build teams and develop a project plan based upon the phases and knowledge areas according to standard project management principles. Students will be introduced to Microsoft Project as an effective software tool for practical project management and tracking project progression using timelines and Gantt charts for presentation of data.
Professional Purchasing
This course will reinforce some of the principles of the purchasing process recently learned in the Introduction to Purchasing module. Students will develop an in-depth understanding of supply management and commodity strategy, supplier qualification, selection and management, and strategic cost management. Students will also learn why performance metrics are critical to purchasing performance, in addition to recognizing the future direction of purchasing and supply management.
Security, Compliance & Loss Prevention
This course will provide students with knowledge of supply chain security, navigating the compliance landscape, and recognizing how to prevent against loss and damage due to these threats against the supply chain. Specific emphasis is placed on the provisions of the Canada Border Agency’s Partners-in-Protection (PIP) program for Canadian importers and their internal trade partners. This course will also focus on other internal programs used to secure the supply chain.
Internship - Supply Chain and Operations Management
At the completion of the in-class portion of this program, students are required to complete a 12-week field placement at a business or organization within the Supply Chain and Logistics industry.
Student Success Strategies
This course stresses the importance of developing non-technical skills to enhance personal, academic and career success. This includes understanding learning styles and honing practical study skills, such as memory, reading, note- and test-taking techniques. Personal exercises will focus on teamwork, decision making and problem solving skills, setting goals and maintaining a positive attitude techniques for managing change, stress and conflict will also be explored.
International Transportation and Trade
This course is one of two that are part of a professional standards association program (Canadian International Freight Forwarders Association) which provides students with a broad introduction to the basics and principles of freight forwarding. A combined theory and hands-on environment allows students to gain a deeper understanding of the role of the freight forwarder, transportation geography, various modes of transportation, and how terms of trade are used between buyer and seller in a contract of sale of goods.
All workbook exercises and exams are online. For more detail see “Online Content” section.
Microsoft Word
This Microsoft Word course is created for students to build and validate the skills businesses need to succeed in today's information economy. It also provides students with the skills and knowledge they need to use Microsoft Word effectively in all aspects of their personal and professional lives. Word is the world's most popular word processing software. Learning how to create, edit, format and print documents, enhance work with formatting, use bullets and numbering, add simple borders, tables, headers/footers, organizing data columns, and styles, are the foundational skills needed in preform in many positions. This course is computer intensive and demands basic computer proficiency and a basic understanding of word processing software. The course combines lecture/demonstration by an instructor with readings, trainings, projects, and a final exam for students to work on in a simulation-based environment. Students are expected to ensure they meet proficiency requirements for working in this environment.
Admission Requirements
– High school graduation diploma, or Mature Student Status (for more information please refer to the Program Outline at the top of this page or speak to your Education Consultant)
– Passing score on the Entrance Assessment
This program has been approved for advanced standing towards obtaining the Certified Supply Chain Management Professional (CSCMP) designation.
Career Quiz
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Testimonials
I was apprehensive about being "the oldest student on campus". But I made new friends, achieved the formal qualifications I needed for advancement, and enjoyed my teachers.
This program will give you all the value of the supply chain and logistics program plus the benefits of courses in data management. These additional courses will give you hands-on practice with industry-leading software providers such as Microsoft Project and Oracle Academy NetSuite ERP.
Why pursue our diploma in supply chain management?
Aside from qualifying for supply chain management certifications after graduation, find out why students choose to pursue a diploma in supply chain management from triOS College.
Frequently Asked Questions about Supply Chain and Operations Management
Is supply chain management a good career?
Yes, supply chain management is widely considered a promising and rewarding career. As a supply chain professional, you'd be crucial in optimizing efficiency, cutting costs, and boosting competitiveness for businesses. Your role involves coordinating everything from sourcing to distribution, ensuring timely and cost-effective delivery to consumers.
With the increasing complexity of supply chains and the focus on sustainability and technology, there are diverse opportunities for your career growth. The demand for skilled professionals in supply chain management is consistently high, making it a favorable choice if you're into operations, logistics, and strategic management.
With the increasing complexity of supply chains and the focus on sustainability and technology, there are diverse opportunities for your career growth. The demand for skilled professionals in supply chain management is consistently high, making it a favorable choice if you're into operations, logistics, and strategic management.
Why study logistics and supply chain management?
In a globalized business world, effective supply chain management is key for competitiveness, cost reduction, and customer satisfaction. By understanding logistics, you can help streamline operations, reduce bottlenecks, and bring in innovative solutions, promoting economic growth. Not only will you provide a business advantage but also addresses challenges from market changes, technology, and shifting consumer preferences.
Skills Needed for Logistics and Supply Chain Management
In the world of logistics and supply chain management, you need a mix of skills to ensure things run smoothly. You've got to be good at solving problems, using data to plan, and thinking strategically to improve efficiencies and add value.
Communication is crucial -- working well with suppliers, manufacturers, and distributors is key to building strong relationships. In addition, paying attention to details is a must, especially since logistics involves dealing with complex systems and lots of data. Being adaptable is important too, as the industry is always changing with new technology and rules.
These will help you stay on top of the ever-changing industry and be successful in your role.
Communication is crucial -- working well with suppliers, manufacturers, and distributors is key to building strong relationships. In addition, paying attention to details is a must, especially since logistics involves dealing with complex systems and lots of data. Being adaptable is important too, as the industry is always changing with new technology and rules.
These will help you stay on top of the ever-changing industry and be successful in your role.
