Hello, my name is John Lomangino, and I’m the President of Latitude Health, a rehab clinic that specializes in various forms of therapy. At Latitude Health, we offer a comprehensive range of services, including physiotherapy, chiropractic care, massage therapy, osteopathy, and other treatments that promote health and recovery.

Our core philosophy centers around people—both our patients and our team members. When we look for new hires, we value individuals who are open, honest, and eager to learn. We want people who are enthusiastic about being part of a team and contributing to our collective growth. We also emphasize personal development; it’s crucial for us to find people who want to develop their skills. For example, when hiring massage therapists, we seek individuals who are not only passionate about their craft but are also committed to growing and developing alongside their colleagues.

Our experience with previous hires has been overwhelmingly positive. We’ve consistently found talented individuals who bring great value to the team, and we continue to seek out new talent with the same drive and passion.

One thing we really appreciate is the quality of education many of our applicants bring. They are well-connected to their respective industries, whether they are physical therapy assistants (PTAs), massage therapists, or any other healthcare professionals. Being up-to-date with the latest industry trends and practices is something we highly value, as it ensures we are always providing the best care to our patients. Another vital aspect we look for is the ability to develop beyond formal education. We want our hires to have access to resources that help them grow, whether that’s through mentorship, networking, or finding opportunities within the industry.

When it comes to the interview process, a little effort goes a long way. For example, when candidates demonstrate that they’ve taken the time to research our company, it makes a strong impression. It shows they care and that they’re genuinely interested in being part of our team. When someone mentions they’ve looked us up online, it creates an immediate connection. We look for individuals who are open, transparent, and genuinely themselves—especially in healthcare, where building trust and rapport with patients is essential.

In our field, a personal connection enhances the treatment experience. When a healthcare provider is transparent, patients feel more comfortable and confident in the care they’re receiving. Simple actions, like asking thoughtful questions, knowing a patient’s name, and making eye contact, create meaningful connections. These small gestures can elevate the entire treatment experience. Whether it’s a handshake or just taking a moment to learn more about the patient, these basic principles of human interaction go a long way.

At Latitude Health, we’re a large clinic based in Brampton, and we see a significant number of patients—about 4,800 annually. With this volume, it’s important for our team members to be adaptable. We need people who can interact with a wide variety of personalities while staying true to their core values and professional beliefs. Creating a safe and welcoming environment for both patients and healthcare providers is a top priority. We aim to foster a space where everyone—patients and staff alike—can have a positive and enriching experience. Good communication and interpersonal skills are essential to this, as is the ability to connect with others.

Ultimately, what we look for is a willingness to connect with people and a desire to provide top-notch care. We believe that by focusing on these qualities, we can continue to grow and deliver exceptional service at Latitude Health.