triOS College Launches Updated Medical Office Administration Program Featuring HICA Certification

Toronto, ON: triOS College is proud to announce the relaunch of its Medical Office Administration diploma program is a robust and reimagined program that reflects the evolving demands of today’s healthcare sector. 

The updated MOA program now includes eligibility for the Health Information–Certified Associate (HICA) credential from the Canadian College Health Information Management (CCHIM), a nationally recognized certification that gives graduates a competitive edge in the healthcare field. The curriculum has been modernized to include simulation-based learning, advanced billing and electronic medical records (EMRs) training, and expanded hospital and clinical administration content, ensuring graduates are well-prepared for the realities of modern healthcare environments. 

“Our updated Medical Office Administration program is more than a refresh; it is a reimagined pathway to professional success in healthcare administration,” said Amy Pytlowany, Faculty Head for Medical Office Administration at triOS College. “By integrating simulation-driven learning, expanded internship experience, and the HICA certification opportunity, we are helping students gain the confidence, professionalism, and credentials employers are actively seeking.” 

Program Highlights 

• HICA Certification Eligibility: Graduates are eligible to pursue the Health Information–Certified Associate (HICA) credential through CCHIM, a distinction recognized by healthcare employers across Canada. 

• Extended Internship: An 8-week (200-hour) practicum gives students the opportunity to apply their knowledge in real-world medical, clinical, or hospital settings. 

• Simulation-Based Learning: Hands-on practice with electronic medical records (EMRs), billing systems, and patient scheduling tools to build job-ready confidence. 

• Hospital and Clinical Focus: Strengthened modules in unit coordination, medical terminology, and patient documentation prepare graduates for diverse healthcare roles. 

• Technology-Driven Curriculum: Training in Microsoft Office, EMRs, digital literacy, and privacy compliance ensure graduates are workplace ready. 

• Career Growth Pathways: Graduates may qualify for advanced standing into Health Information Management (HIM) programs for continued professional development. 

• Inclusive and Patient-Centered Approach: Integrates diversity, equity, inclusion, and empathy-based communication aligned with CCHIM standards. 

Graduates of the 46-week program are prepared for roles such as Medical Office Administrator, Medical Receptionist, Unit Clerk, Billing Clerk, or Clinical Assistant in clinics, hospitals, and other healthcare environments. 

About triOS Education Group 

The mission of triOS Education Group — through triOS College Business Technology Healthcare and Eastern College — is to help students become job-ready graduates. The triOS Education Group operates nine (9) triOS College Business Technology Healthcare campuses across Ontario and four (4) Eastern College campuses in Atlantic Canada. These campuses provide practical, hands-on, in-person training, as well as online and hybrid delivery models that encourage student choice and provide a foundation for career success. Program curricula are extremely comprehensive and are developed with input from industry leaders. This ensures the highest-quality education and practical hands-on experience to enable rapid career progression for graduates. 

Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for 15 consecutive years. triOS has also been awarded the Platinum designation for nine (9) years in a row, highlighting its role in redefining post-secondary education by listening and responding to the needs of students and employers. Since 1992, triOS College and Eastern College have prepared over 90,000 job-ready graduates for rewarding careers. 

For more information about the Medical Office Assistant diploma programs, please visit: www.trios.com